Choose Your Plan

Unlock powerful real estate analysis features. From basic bookmarking to AI-powered insights and automated workflows, find the perfect plan for your needs.

Free

Free
Forever

Perfect for getting started and exploring the platform

  • Explore dashboard & case search
  • Up to 25 bookmarks
  • Deal calculator (save 5)
  • No Enhanced Skip Trace points
  • Notes & document uploads
  • Recent county court records (last 7 days)
  • No alerts or notifications
Get Started Free
No credit card required

Starter

$49 /month

Ideal for solo investors tracking a focused market

  • Everything in Free, plus:
  • 5 Enhanced Skip Trace points (+$1/ea)
  • Investment scoring
  • Case portfolios
  • Up to 5 property alerts
  • Up to 25 case notifications
  • Case sharing (up to 3)
  • Data export (CSV/Excel/PDF)
  • Extended county records archive (90 days)
  • Property data enrichment

Team

$399+ /month

Multi-user workflows with unlimited limits, skip tracing, API, and branding.

  • Everything in Pro, plus:
  • 40 Enhanced Skip Trace points (+$1/ea)
  • 3 team seats included (+$99/seat)
  • Shared stars, notes & documents across team
  • Team activity feed & management dashboard
  • Review workflows & collaboration
  • Unlimited bookmarks & alerts
  • Full county records across all jurisdictions

Compare Features Across All Plans

Choose the plan that matches your business needs. All plans include core features with increasing capabilities.

Feature Free Starter Pro Team
Team Members 1 user 1 user 1 user 3 included (+$99/seat)
Case Bookmarks Up to 25 Up to 250 Up to 2000 Unlimited
County Court Records Last 7 days Last 90 days Full archive Full archive
Property Alerts Up to 5 Up to 25 Unlimited
Case Notifications Up to 25 Up to 200 Unlimited
Case Sharing Up to 3 Up to 20 Unlimited
Deal Calculator Save 5 Save 50 Unlimited saves Unlimited saves
AI Analysis & Smart Mode 200 cases/mo Unlimited
Investment Scoring
Case Portfolios
Notes & Documents
Skip Tracing
Enhanced Skip Trace 5 included +$1/point 20 included +$1/point 40 included +$1/point
Property Searches 50 / month 250 / month 500 / month (shared)
Property Enrichment
Review Workflows
Data Export (CSV/Excel/PDF)
Priority Support
API Access

Frequently Asked Questions

Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated charges; downgrades apply at the start of your next billing cycle to avoid partial refunds.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. Your payment information is encrypted and never stored on our servers.

Absolutely. You can cancel your subscription at any time with no penalties or cancellation fees. Your access continues until the end of your current billing period.

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied with our service, contact us within 14 days of your initial subscription for a full refund.

If you reach your plan's limits for bookmarks, alerts, or other features, you'll be prompted to upgrade to a higher tier. Your existing data remains intact and accessible. We recommend upgrading to Pro for advanced features or Team for unlimited capacity and workflows.

Property enrichment refreshes automatically when updated details are available. If a refresh is in progress, the platform will show a loading state and update the page once new data lands. Property location maps update as soon as geocoded coordinates are available.

The Real Estate dashboard includes an interactive Property Locations map so you can visualize cases with geocoded addresses and jump into details directly from the map.

Yes. The dashboard saves your Property Locations map panel state so it stays expanded or collapsed when you return.

Yes. When staff simulate a tier using Switch User Mode, the subscription pages reflect the simulated tier so you can verify how plans appear to end users.

Staff accounts display a "Staff Access" plan with full feature availability. Billing actions are disabled unless Switch User Mode is enabled to preview customer tiers.

Free accounts show a "FREE TIER" badge in the Real Estate navigation, including the mobile drawer header and menu. The badge uses a white background with black text in both light and dark modes so it stays consistent.

Yes. Admin review screens include built-in "How this works" guidance and reviewer reassignment controls so teams can quickly understand workflows, assignments, and responsibilities without leaving the platform.

Use the Feedback option in the user dropdown to report issues. Each submission captures the last 20 actions you took so staff can reproduce and resolve problems faster, and staff can reply directly by email.

Enhanced Skip Trace requests are staff-verified skip traces you can submit from the Skip Tracing card on any case detail page. Each point equals one request. Starter includes 5 points, Pro includes 20, and Team includes 50 per billing period.

Need more points? You can purchase additional Enhanced Skip Trace points at $1 per point (in increments of 5) directly from the case detail page. Add-on points do not expire and carry over across billing periods.

Important: Enhanced Skip Trace is a best-effort research service. Some property types (e.g. vacant lots, undeveloped land, commercial parcels, or properties with incomplete public records) may return limited or no results. Points are consumed when a request is submitted and are non-refundable regardless of the outcome. See our Terms of Service for full details.

Property search credits are consumed when your search queries external records. Searches that only query our internal catalogue of court records do not use credits.

Each paid plan includes a monthly allocation of search credits: Starter gets 50, Pro gets 250, and Team gets 500 (shared across all team members). Credits reset at the start of each billing period and do not roll over.

Free accounts cannot perform external property searches. Upgrade to a paid plan to unlock this feature.

When you discover a property through an external search, those results are exclusive to you (or your team members) for 45 days. During this privacy window, other users cannot see the properties you found.

After 45 days, the discovered properties become available in the general catalogue for all paying users. Team tier members share search results and credits across the entire team.

Pro and Team plans include REST API access, which lets you programmatically query case data, manage starred cases and bookmarks, sync notes and documents, and pull portfolio metrics using standard HTTP requests with Bearer token authentication.

You can generate an API key from the API page (accessible from your user menu). The API returns JSON and is rate-limited to 60 requests per minute per key.

API access is ideal for building custom dashboards, automating workflows, or integrating Syndeo data into external tools. See our API documentation for endpoints and code examples.

Yes. We use 256-bit SSL encryption for all data transmission and storage. Your payment information is processed through Stripe's PCI-compliant infrastructure and never stored on our servers. We perform daily automated backups and maintain 99.9% uptime.

Yes! Choosing annual billing saves you approximately 17% compared to monthly billing. For example, the Pro plan costs $79/month or $790/year (equivalent to $65.83/month). The discount is automatically applied when you select yearly billing.

Absolutely! Start with our Free plan to explore the platform with up to 25 bookmarks. When you're ready for advanced features like AI analysis, scoring, and automation, upgrade to a paid plan. Plus, all paid plans come with a 14-day money-back guarantee.

Priority Support (available on Pro and Team plans) includes dedicated support channels, faster response times (typically within 4 hours during business hours), and access to our team for technical guidance and best practices. Free and Starter plans receive standard email support with 48-hour response times.