Cookie Policy

How we use cookies and how you can control them.

Last Updated: March 11, 2026

Overview

This Cookie Policy explains how Syndeo Holdings ("we," "our," or "us") uses cookies and similar technologies on our websites and applications, including the real estate portal and billing pages. It also explains the choices you have to manage them.

What Are Cookies?

Cookies are small text files that are stored on your device to help websites work properly, improve performance, and provide analytics. We also use similar technologies like pixels, local storage, and tags for the same purposes.

How We Use Cookies

We use cookies to:

• Keep you signed in and maintain session security
• Remember your preferences (such as theme and navigation state)
• Measure site performance and usage patterns to improve the product
• Support fraud prevention, abuse detection, and platform integrity
• Provide localized content where applicable

Types of Cookies We Use

• Essential: Required for core functionality, authentication, security, and network management. These cannot be disabled via our site.
• Performance & Analytics: Help us understand how the site is used so we can improve reliability and features.
• Functional: Remember choices you make (like language, theme, and saved filters) to provide a tailored experience.
• Advertising/Retargeting: We do not currently deploy advertising or retargeting cookies. If we introduce such cookies in the future, we will update this Policy, list the specific cookies and vendors in the table below, and — where required by law — provide a "Do Not Sell or Share My Personal Information" link and obtain required consent before placement.

Specific Technologies We Use

• Session Cookies (Essential): Django session cookies keep you authenticated between page loads. These expire when you close your browser or after a period of inactivity, whichever comes first.
• CSRF Tokens (Essential): Cross-site request forgery protection tokens are set per session. They are required for the platform to function securely and cannot be disabled.
• Theme Preferences (Functional): Your display preference (light, dark, or auto) is stored in browser local storage so your chosen theme persists across sessions. This does not leave your device.
• Payment Processing (Essential): Our payment processor may set cookies for fraud detection and payment security. These are governed by the payment processor's own privacy and cookie policies.
• Analytics (Performance): We use server-side analytics and may use third-party analytics tools to collect aggregated, anonymized data about how users interact with the Services (e.g., page views, session duration, feature usage). Analytics tools we use are configured to anonymize or truncate IP addresses before storage, and are prohibited from using this data for advertising or selling it to third parties. If we add named third-party analytics providers, we will update the cookie table below accordingly.

Cookie Duration Reference

The table below summarizes the principal cookies and storage items we set:

This list reflects our current practices and will be updated when we add new cookies or remove existing ones.

Third-Party Cookies

Some cookies are set by third parties that provide services to us, such as analytics providers, payment processors, or embedded content. These providers may collect information about your online activities over time and across different websites. We review these partners for privacy and security practices, but we do not control their policies.

Users in the EEA, UK, and Switzerland

If you are accessing the Services from the European Economic Area, United Kingdom, or Switzerland, we rely on your prior, freely given, specific, informed, and unambiguous consent for the placement of non-essential cookies (analytics and functional categories) on your device, in accordance with the ePrivacy Directive and applicable national implementing laws (including the UK Privacy and Electronic Communications Regulations 2003 ("PECR")). We are implementing a cookie consent management platform (CMP) to request and record your consent before placing non-essential cookies. Until that mechanism is fully deployed, we limit non-essential cookie placement to the categories and purposes described in this Policy and take your continued use of the Services as acceptance of our current practices in accordance with the terms described herein. You can withdraw or limit consent at any time without detriment by:

• Adjusting your preferences via your browser's cookie settings;
• Clearing stored cookies from your device; or
• Contacting us at contact@syndeoholdings.com to request guidance on opt-out options.

Essential cookies are placed on the basis of our legitimate interest in delivering the Services you have requested and are strictly necessary for the provision of an information society service explicitly requested by you. Withdrawing consent for non-essential cookies will not affect the lawfulness of any processing based on consent before withdrawal, but certain enhanced features may become unavailable.

For information about the legal bases on which we process personal data collected via cookies, see the International Users section of our Privacy Policy.

Data Retention

Cookies remain on your device for varying periods. Session cookies expire when you close your browser. Persistent cookies stay until they expire or you delete them. We set reasonable durations to support the purpose described above.